We are the UK’s most
customer-centric
umbrella company
You are in good hands with us. For over 20 years, we have been helping contractors enjoy the benefits of flexible working.
A preferred supplier
to the UK’s largest
recruitment agencies
SmartWork launched in 2002 with the vision of creating an umbrella solution where employees can enjoy the benefits of working on their terms. We take care of all things admin-related, so our employees can focus on what matters.
Since then, we have gone on to become one of the leading umbrella companies in the country. With our expanding employee base and our long-standing relationships with recruitment agencies throughout the UK, we have become respected members of our industry and achieved FCSA Umbrella and APSCo accreditations for our service compliance.
Since then, we have gone on to become one of the leading umbrella companies in the country. With our expanding employee base and our long-standing relationships with recruitment agencies throughout the UK, we have become respected members of our industry and achieved FCSA Umbrella and APSCo accreditations for our service compliance.
Personalised support with your own
dedicated account manager
Your one-to-one account manager will take care of all your paperwork and admin, liaising with
both HMRC and your client to ensure you are paid on time, every time.
both HMRC and your client to ensure you are paid on time, every time.
Secure SmartPortal
With our SmartPortal, you can submit your timesheets and expenses quickly and easily. We understand the importance of having relevant information readily available, at the click of a button, 24/7.
1-to-1 customer support
Our experienced and qualified team is committed to your success. We support you throughout your contracting career, not only through professional customer care, but also with regular legal and sector information.
Fair pricing
We pride ourselves on being clear and transparent about our prices, with no hidden charges. Our outstanding FCSA Umbrella & APSCo approved service is typically 20% lower than our competitors.
Ready to Join?
Switch to Us
Need more from your umbrella company than what you are currently getting? Switching to SmartWork couldn’t be easier. The process takes less than 24 hours.
Contractor Support
If you’re an existing SmartWork contractor and have a question, click below to reach us.
Exciting partnerships for a range of benefits
SmartWork employees get to enjoy a wide variety of benefits thanks to the affiliate services we provide.
RELIABLE AND COMPLIANT
Contracting made easy for recruiters
Our extensive knowledge of the contractor market has led us to forge relationships with countless recruitment agencies in multiple sectors. SmartWork is genuinely flexible and professional, having guided contractors from a range of industries, sectors, countries, and backgrounds for over 20 years.
We assist in the recruitment process, making it as streamlined as possible for you — the agency. You get all the benefits of contracting plus the added assurance that all administration is completed in a compliant and timely manner.
You can count on us to look after your contractors.
We assist in the recruitment process, making it as streamlined as possible for you — the agency. You get all the benefits of contracting plus the added assurance that all administration is completed in a compliant and timely manner.
You can count on us to look after your contractors.
Meet the Team
Amelia Hale
Contractor Care Administrator
Amelia joined the SmartWork team in the summer of 2023. In her role she provides vital support to our contractors and to the SmartWork team dealing with general queries.
Amelia loves being outdoor on day events or walks with her dog, especially by the water. One of her biggest passions is her car not only because of the freedom it gives her to go anywhere because she can craft it to be her own project. It is her pride and joy but can also her favourite problem that involves a lot of problem solving.
BACK TO TEAM
Ed Frost
Business Manager
Part of the SmartWork team, and as a Business Manager Ed helps contractors understand the benefits of working via an umbrella company and look after them once they join.
Ed loves learning new things he is currently learning to speak Spanish and get better at chess. He also likes to seek out new experiences especially adrenaline-fuelled activities, except for skydiving because he doesn’t trust parachutes.”
BACK TO TEAM
Summer Hawkins
Contractor Care Administrator
Summer has been with us since June 2022 and is a valued member of the SmartWork team. Her role involves raising and overseeing contracts between our contractors and agencies.
As a Contractor Care Administrator, Summer provides vital support for other departments within Smartwork by ensuring smooth communication and operation between parties.
Summer enjoys spending time with her puppy, going to the gym and reading books about manifestation (she’s still manifesting her Ferrari and Malibu lifestyle).
Summer enjoys spending time with her puppy, going to the gym and reading books about manifestation (she’s still manifesting her Ferrari and Malibu lifestyle).
BACK TO TEAM
Neil Kane
Head of Sales
Head of the sales team, Neil Kane has been with SmartWork for over five years now and has been at the centre of the company’s continuous growth and success.
Neil’s primary responsibility as Sales Manager is to provide and maintain a high level of professional service and company values. He ensures that SmartWork ranks as one of the top preferred suppliers for some of the UK’s largest recruitment agencies.
Neil’s most significant achievement is gaining FCSA status for the business and to its sister company MyAccountant. Both companies have to undergo rigorous annual testing carried out by independent experts, and this is something we are incredibly proud of.
In his spare time, Neil likes to travel, to be outdoors and catch up with his friends.
Neil’s most significant achievement is gaining FCSA status for the business and to its sister company MyAccountant. Both companies have to undergo rigorous annual testing carried out by independent experts, and this is something we are incredibly proud of.
In his spare time, Neil likes to travel, to be outdoors and catch up with his friends.
BACK TO TEAM
Aaron Hall
Accounts Manager
Aaron has worked for SmartWork for almost ten years working his way up the business to now Accounts Manager status. He is responsible for the smooth running of day to day business including invoicing, contractor care and daily expenditure.
Aaron’s main objective as Accounts Manager is to continue to offer a high standard of client care and service. He has a very personable approach, something which has proven to work very well with our strong client base. Aaron has helped develop the Smartwork Portal to help cut down administration and paperwork for our busy contractors in a bid to make the process more efficient and seamless for them. One last thing; Aaron managed to conquer his fear of heights recently by visiting the top of some of the world’s tallest buildings. He has been on top of the Eiffel Tower, the Empire State Building and the Burj Khalifa – of course, this wasn’t all in one go!
BACK TO TEAM
Ian Marshall
Business Manager
Ian has been with SmartWork since 2016, bringing onboard new contractors and working as their business manager. He works with new and experienced contractors to explain the benefits of working through SmartWork and becoming their dedicated business manager once on board.
He helps with any queries and chase ups and enjoys liaising between many agencies and their workers. This offers a variety of issues giving him a handle on all aspects of the business from payroll to contracts. Ian loves to travel and experience the great outdoors.
His latest adventures included travelling around Japan, South East Asia and America. Last year he hiked through the Grand Canyon, Yosemite, Zion and Redwood National Parks. His longest UK hike was 270 miles of the Pennine Way!
His latest adventures included travelling around Japan, South East Asia and America. Last year he hiked through the Grand Canyon, Yosemite, Zion and Redwood National Parks. His longest UK hike was 270 miles of the Pennine Way!
BACK TO TEAM
Edward Miller
Business Manager
Ed joined our Business Development Team in 2007 and has accumulated a vast knowledge of the contracting industry.
He enjoys working closely with our clients, firmly establishing trust and being a key point of contact guiding freelancers into the great unknown of contracting! Along with supporting our clients, Edward also has a passion for fundraising for charities across the UK. His most successful fundraising effort was running the Bristol 10K raising money for ‘Cots for Tots’.
Edward is a twin who now has his hands full with two beautiful twin girls of his own!
Edward is a twin who now has his hands full with two beautiful twin girls of his own!
BACK TO TEAM
TJ Ajayi
HR and Contractor Care Manager
Olatunji Ajayi, better known as TJ has been raising and overseeing contracts between our contractors and agencies.
He provides vital support for other departments within Smartwork by ensuring smooth communication and operation between all parties. TJ is a keen sportsman, and in his spare time, he plays Football, Basketball and Squash. His main focus at the moment is on playing American football at a local team here in Bristol.
BACK TO TEAM
Carl Millward
Invoicing Manager
Carl has been with SmartWork for over three years, helping to manage and oversee day to day invoicing operations.
Working closely with the other departments in the business, Carl acts as a go-between the Business Manager and the contractor. His position is essential in ensuring that SmartWork employees receive the high-quality service they are used to and have their invoices raised and paid promptly. Carl is an avid traveller and now a festival-goer; he attended and survived Glastonbury for the first time in 2019 hoping to return in the future.
BACK TO TEAM
Andras Bodnar
Marketing Manager
After being with us for years previously, Andras joined the marketing team in 2016 to assist in developing the MyAccountant and SmartWork brands.
In 2019 he took over the project working closely with the accounts and sales teams from both companies to create and design engaging content, form our web presence and drive our overall marketing strategy. Andras loves doughnuts, guitars, cars and bikes.
He enjoys spending time outdoors, riding his bike or exploring new places, but only when the weather is nice.
He enjoys spending time outdoors, riding his bike or exploring new places, but only when the weather is nice.
BACK TO TEAM
Meet the Team
Amelia Hale
Contractor Care Administrator
Amelia joined the SmartWork team in the summer of 2023. In her role she provides vital support to our contractors and to the SmartWork team dealing with general queries.
Amelia loves being outdoor on day events or walks with her dog, especially by the water. One of her biggest passions is her car not only because of the freedom it gives her to go anywhere because she can craft it to be her own project. It is her pride and joy but can also her favourite problem that involves a lot of problem solving.
BACK TO TEAM
Ed Frost
Business Manager
Part of the SmartWork team, and as a Business Manager Ed helps contractors understand the benefits of working via an umbrella company and look after them once they join.
Ed loves learning new things he is currently learning to speak Spanish and get better at chess. He also likes to seek out new experiences especially adrenaline-fuelled activities, except for skydiving because he doesn’t trust parachutes.”
BACK TO TEAM
Summer Hawkins
Contractor Care Administrator
Summer has been with us since June 2022 and is a valued member of the SmartWork team. Her role involves raising and overseeing contracts between our contractors and agencies.
As a Contractor Care Administrator, Summer provides vital support for other departments within Smartwork by ensuring smooth communication and operation between parties.
Summer enjoys spending time with her puppy, going to the gym and reading books about manifestation (she’s still manifesting her Ferrari and Malibu lifestyle).
Summer enjoys spending time with her puppy, going to the gym and reading books about manifestation (she’s still manifesting her Ferrari and Malibu lifestyle).
BACK TO TEAM
Neil Kane
Head of Sales
Head of the sales team, Neil Kane has been with SmartWork for over five years now and has been at the centre of the company’s continuous growth and success.
Neil’s primary responsibility as Sales Manager is to provide and maintain a high level of professional service and company values. He ensures that SmartWork ranks as one of the top preferred suppliers for some of the UK’s largest recruitment agencies.
Neil’s most significant achievement is gaining FCSA status for the business and to its sister company MyAccountant. Both companies have to undergo rigorous annual testing carried out by independent experts, and this is something we are incredibly proud of.
In his spare time, Neil likes to travel, to be outdoors and catch up with his friends.
Neil’s most significant achievement is gaining FCSA status for the business and to its sister company MyAccountant. Both companies have to undergo rigorous annual testing carried out by independent experts, and this is something we are incredibly proud of.
In his spare time, Neil likes to travel, to be outdoors and catch up with his friends.
BACK TO TEAM
Aaron Hall
Accounts Manager
Aaron has worked for SmartWork for almost ten years working his way up the business to now Accounts Manager status. He is responsible for the smooth running of day to day business including invoicing, contractor care and daily expenditure.
Aaron’s main objective as Accounts Manager is to continue to offer a high standard of client care and service. He has a very personable approach, something which has proven to work very well with our strong client base. Aaron has helped develop the Smartwork Portal to help cut down administration and paperwork for our busy contractors in a bid to make the process more efficient and seamless for them. One last thing; Aaron managed to conquer his fear of heights recently by visiting the top of some of the world’s tallest buildings. He has been on top of the Eiffel Tower, the Empire State Building and the Burj Khalifa – of course, this wasn’t all in one go!
BACK TO TEAM
Ian Marshall
Business Manager
Ian has been with SmartWork since 2016, bringing onboard new contractors and working as their business manager. He works with new and experienced contractors to explain the benefits of working through SmartWork and becoming their dedicated business manager once on board.
He helps with any queries and chase ups and enjoys liaising between many agencies and their workers. This offers a variety of issues giving him a handle on all aspects of the business from payroll to contracts. Ian loves to travel and experience the great outdoors.
His latest adventures included travelling around Japan, South East Asia and America. Last year he hiked through the Grand Canyon, Yosemite, Zion and Redwood National Parks. His longest UK hike was 270 miles of the Pennine Way!
His latest adventures included travelling around Japan, South East Asia and America. Last year he hiked through the Grand Canyon, Yosemite, Zion and Redwood National Parks. His longest UK hike was 270 miles of the Pennine Way!
BACK TO TEAM
Edward Miller
Business Manager
Ed joined our Business Development Team in 2007 and has accumulated a vast knowledge of the contracting industry.
He enjoys working closely with our clients, firmly establishing trust and being a key point of contact guiding freelancers into the great unknown of contracting! Along with supporting our clients, Edward also has a passion for fundraising for charities across the UK. His most successful fundraising effort was running the Bristol 10K raising money for ‘Cots for Tots’.
Edward is a twin who now has his hands full with two beautiful twin girls of his own!
Edward is a twin who now has his hands full with two beautiful twin girls of his own!
BACK TO TEAM
TJ Ajayi
HR and Contractor Care Manager
Olatunji Ajayi, better known as TJ has been raising and overseeing contracts between our contractors and agencies.
He provides vital support for other departments within Smartwork by ensuring smooth communication and operation between all parties. TJ is a keen sportsman, and in his spare time, he plays Football, Basketball and Squash. His main focus at the moment is on playing American football at a local team here in Bristol.
BACK TO TEAM
Carl Millward
Invoicing Manager
Carl has been with SmartWork for over three years, helping to manage and oversee day to day invoicing operations.
Working closely with the other departments in the business, Carl acts as a go-between the Business Manager and the contractor. His position is essential in ensuring that SmartWork employees receive the high-quality service they are used to and have their invoices raised and paid promptly. Carl is an avid traveller and now a festival-goer; he attended and survived Glastonbury for the first time in 2019 hoping to return in the future.
BACK TO TEAM
Andras Bodnar
Marketing Manager
After being with us for years previously, Andras joined the marketing team in 2016 to assist in developing the MyAccountant and SmartWork brands.
In 2019 he took over the project working closely with the accounts and sales teams from both companies to create and design engaging content, form our web presence and drive our overall marketing strategy. Andras loves doughnuts, guitars, cars and bikes.
He enjoys spending time outdoors, riding his bike or exploring new places, but only when the weather is nice.
He enjoys spending time outdoors, riding his bike or exploring new places, but only when the weather is nice.
BACK TO TEAM
Call SmartWork today on 0800 434 6446
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